Shipping policy

All delivery times quoted are estimates only and are not guaranteed.

Unless expressly stated otherwise, delivery charges are not included at the time an order is placed. Delivery will be quoted separately after the order has been placed. Any delivery charge must be paid by you after the order has been placed and before dispatch of the goods, unless otherwise agreed in writing.

We may decline to deliver goods if we consider that delivery would be unsafe, unlawful or unreasonably difficult, or if the premises, or access to them, are unsuitable for our delivery vehicle.

If we fail to deliver within a reasonable time, you may cancel the contract by notifying us in writing. However, you may not cancel if we receive your notice after the goods have been dispatched.

If you cancel the contract due to late delivery, you will have no further claim against us under that contract.

If you accept delivery of the goods after the estimated delivery time, you do so on the basis that you have no claim against us for the delay. This includes any claim for indirect or consequential loss, or any increase in the price of the goods.

We may deliver goods in instalments. Each instalment will be treated as a separate contract.

The goods are at your risk from the time of delivery. Delivery takes place either at our premises, where you collect the goods or arrange carriage, or at your premises, where we arrange carriage.

You must inspect the goods on delivery. If any goods are damaged or not delivered, you must notify us in writing within five working days of delivery, or within five working days of the expected delivery date where goods have not been delivered. You must give us, and any carrier involved, a fair opportunity to inspect any damaged goods.