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Cancellation policy
Once an order has been placed, you may not cancel it unless we agree to the cancellation in writing.
If an order is cancelled for any reason, you must pay us for all stock, whether finished or unfinished, that we hold or are committed to obtaining or producing for that order.
Where an order is cancelled due to late delivery in accordance with our Delivery Policy, you will have no further claim against us under that contract.
We may suspend or cancel an order by giving you written notice if:
- you fail to pay any amount due to us, whether under that order or otherwise;
- you become insolvent; or
- you fail to comply with your obligations under our Terms of Trading.
Where we suspend or cancel an order, this does not affect any rights or remedies we may have in relation to any breach of contract or any sums owed to us.
Any cancellation, variation or waiver of our terms will only be binding if it is agreed or recorded in writing, signed on behalf of each party, and expressly states that it is intended to vary our Terms of Trading.
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